Service Terms And Conditions

Legal Information

These service terms and conditions (“Conditions of Use”) identify and regulate the access and the use of the website

Please read these Conditions of Use before accessing, using and purchasing from Purchases and bookings made through the website are conditional on the following Terms of Use being read and accepted. is managed and maintained by Casa E. di Mirafiore & Fontanafredda Srl (CASA E. DI MIRAFIORE SRL), VAT number 01197120528 with registered office in Serralunga d’Alba (CN), in Via Alba 15 12050, registered with the Chamber of Commerce of Cuneo, referred to hereinafter as the “Owner”.

For any other legal information, please see the General Terms and Conditions of Sale and Privacy Policy

The Owner may change or simply update all or part of these Conditions of Use. Changes and updates to the Conditions of Use will be adopted and become binding as soon as they are published in this section of the website. Please visit this section regularly to check the publication of the most recent and updated Conditions of Use of

The use of personal data transmitted via is regulated by the Privacy Policy.  

Terms of use 

By visiting and making a purchase or sending a booking request, all Users are aware of these Conditions of Use, as well as the Privacy Policy and the Cookie Policy, and expressly and unequivocally accept them.

It is possible to visit without making a purchase or a booking and without registered your data. Most areas of the Website are accessible to anyone.

Users of and those who make purchases on the website are obliged to ensure that all those who have access from their Internet connection are aware of these Conditions and comply with them.

User Status 

The user shall be solely responsible for the use of and its contents. The Owner cannot be held responsible for the use of the website and its contents by any of its users that does not comply with the laws in force, except in the event of wilful misconduct or gross negligence.

The purchaser and/or user will be held exclusively responsible for the provision of incorrect, false information and data, or data relating to third parties, without their consent, as well as for the incorrect use of such data and information.

The user is also responsible for the safekeeping and correct use of his or her own systems and personal information, as well as for any damaging consequences or prejudice that may arise for the Data Controller or third parties as a result of the incorrect use, loss or theft of such information.

User age 

Purchases and bookings may only be made by buyers aged 18 or over, who have the legal capacity to act independently. 

Please note that, pursuant to article 14 ter of Law no. 125 of 30 March 2001, the sale and service of alcoholic beverages to persons under the age of 18 is forbidden. Furthermore, the Purchaser and the Beneficiary undertake to be 18 years of age or older at the time of using Experiences, Activities and Packages that include the delivery of alcoholic beverages. 

Permitted Use 

The use of for illegal, illegitimate and fraudulent purposes is forbidden. 

The purchaser and the user are permitted to use and to print and download excerpts from it for personal non-commercial use at the following conditions:

  • the Buyer and/or user must not use the Website in an improper manner, for hacking or scraping;
  • unless otherwise envisaged, copyright and other intellectual property rights relating to the Website and the material published on it (including photographs and graphics for example) are the property of the Owner or of the parties from which the Owner has obtained the relative licence.

Lastly, as the material will be downloaded and obtained by using the service at the user’s own choice and risk, the user shall be liable for all damages to computer systems or loss of data, which cannot be attributed to the Owner. 

The Owner declines all responsibility for damages resulting from the inaccessibility of the service or from any damage caused by viruses, damaged files, errors, omissions, interruptions in the service, problems related to the network, providers, telephone and/or telematic connections, unauthorised access, alteration of data, failure and/or malfunction of the user’s electronic equipment.

Trademarks and intellectual property 

The contents and materials published on the website are the property of CASA E. DI MIRAFIORE SRL which is the owner and licensee of all industrial and intellectual property rights. These rights are protected in accordance with the applicable laws and international treaties. 

“Fontanafredda” is a registered trademark owned by CASA E. Di MIRAFIORE SRL and any use of this trademark that does not comply with the law and is, as such, unauthorised, is forbidden and may result in legal consequences, including the application of sanctions. 

Under no circumstances is the use of the trademark or any of the distinguishing signs present on to take unfair advantage of the distinctive character or reputation of the trademark, or in such a way as to be detrimental to them and their owners, permitted.


The Conditions of Use are regulated by Italian law. 

For any disputes that may arise in relation to the application or interpretation of this contract, users may protect their interests through a consumer association pursuant to article 140 of the Consumer Code or activate the out-of-court settlement procedure for consumer disputes pursuant to article 141 of the Consumer Code. 

The User may bring also the matter before a court of law and the jurisdiction shall be that of the judge of the place of residence or domicile of the consumer.